Server & Computer Maintenance:

An iCube Development monthly maintenance agreement ensures your server, network, backup, and computing environment keeps running smoothly. All services are performed outside work hours without interruption to your business.

Once the maintenance is completed; clients can view technical results by accessing their online accounts and management portal. Should the technician encounter any errors or abnormalities the client will be notified via e-mail.

Maintenance Services Include:

The following services are included with all monthly service contracts.

• Installation of all / current Windows Updates.
• Installation of all / current Office Updates.
• Installation of all / current Exchange Updates.
• Update and verify anti-virus engine and definitions.
• Perform malware scan - remove any infections.
• Removal of temporary files and general optimization.
• Manual backup and verification automated backup system is working correctly.
• Comprehensive review of event, audit, and firewall logs.
• Hardware temperature test (verify cooling system).
• Resource (processing power, memory, and hard drive space) checks.
• Network connectivity (download and upload speeds tests).
• Administrative password rotation.
• Remote assistance with software updates.

Value Added Services:

We provide the following value added services without any additional charge.

• With permission, we will submit any network abuse details to AbuseIPDB.
• Liaison services between your company and your Internet Service Provider.