Jobs & Employment:

Browse current employment opportunities at iCube Development (Calgary) Ltd., we are always on the search for great talent!

Current Job Openings:

F/T Computer Technician:

iCube Development (Calgary) Ltd., a Calgary-based data recovery company, is seeking a Full Time (Monday to Friday 10AM to 6PM) Computer Technician for our SW Calgary office.

Our Application Process:

Submissions which are not sent in PDF format or do not include a cover letter will not be reviewed.

If you are interesting in applying, please review the job requirements and e-mail a copy of your resume and cover letter to jobs@icubedev.com. Indicate which position you are you applying for in the subject line. Only relevant candidates will be contacted.

Data recovery is a very specialized industry requiring a unique set of skills; as such we value employees who demonstrate leadership, independent thinking, and dislike “cookie-cutter” employment.

iCube Development does not offer hybrid or work from home opportunities.

Computer Technician Job Details:

Job Duties:

  • Taking phone calls and updating clients to the status of their service requests.
  • Booking in service requests and the identification and removal of storage devices from their enclosures and / or chassis.
  • Recording keeping and performing basic inventory tracking.
  • Customer service relations, specifically performing quality control follow-up communication with new and existing clients.
  • Building computers, servers, and network storage devices.
  • Demonstrate exceptional Internet based research skills.
  • Perform technical health checks (servers, hard drives, memory, etc.).
  • Taking cash, debit, and credit card payments.
  • Delegation of technical support requests to other members of our team.
  • Clean and organize technical workspace.
  • Repair, maintain, update, patch, and deploy Windows and Linux installations.
  • Deploy, maintain, and update network environments.
  • Deploy, migrate, and sandbox virtual machines / instances.

The Computer Technician position is not a sales or call center position, call center and sales experience is not considered an asset.

Requirements:

  • Be the age of majority.
  • Be bondable by our insurance provider(s).
  • Possess a valid class 5 operators license.
  • Provide iCube Development a recent copy of their drivers abstract.
  • Experience dealing with both residential and commercial clientele.
  • Have a basic knowledge of technical diagnostic procedures.
  • Have an intermediate understanding of TCP/IP v4, POP, IMAP, SMTP, DNS, HTML, PHP, MySQL and or industry standard equivalents.
  • Have an intermediate understanding of storage devices and file storage systems.
  • Demonstrate intermediate skill with computer troubleshooting.
  • Excellent English (both written and verbal) communication, with any other languages considered and asset.
  • Provide past references and demonstrate the required skills mentioned above during the interview process.
  • Any other technical certification / education considered an asset.
  • Understands the independent concept of working hard vs. working smart.

Compensation:

  • 100% coverage of all medical and dental benefits.
  • Competitive salary based on pervious work experience.
  • Annual performance bonus.

Other Incentives:

  • Use of company vehicle to perform job duties.
  • Use of company cell phone.
  • Negotiable gym membership.
  • Negotiable paid heated underground parking.
  • Working with an employer which values individual identity, skills, and assets.